If you need to make changes to your reservation, please let us know as soon as possible. Contact us here or call us at 1-800-461-0754 or 450-464-6711.

Additional fees may apply.

Express Tours strongly recommends that clients purchase travel insurance ($) before departure or, if applicable, review their existing personal insurance coverage. Manulife offers affordable trip cancellation, trip interruption and emergency medical insurance for Canadians, available directly through Express Tours. Unfortunately, we are unable to sell insurance to individuals who are not Canadian citizens.

Manulife also offers the Protection Without Equal Plan, a unique product that allows you to cancel your trip for any reason up to 24 hours before departure and provides coverage for 80% of the trip cost. This coverage must be purchased within 72 hours of booking your trip. It is the client’s responsibility to contact an Express Tours advisor within the next 48 hours to purchase the coverage. You can also purchase insurance directly through the Manulife portal exclusively available to Express Tours clients.

In most cases, gratuities are not included unless otherwise indicated during the registration process. The only exception is when a meal is included in the package. In that case, Express Tours will pay the gratuity in advance based on an agreement with the restaurant.

• For other aspects of the trip, gratuities are not included, and students should plan to have small amounts of cash available to tip staff who provide services.
• For the driver and guide, it is generally recommended to tip $1 to $2 per passenger per day. We can include gratuities in the package if you prefer and if this makes things easier for you.

Otherwise, here are some suggested gratuities:

• Hotel housekeeping: $1 per person, per day
• Local guide for a city tour or guided visit: $1 per person
• Restaurant meal: 18% of the bill
• Taxis: 15% to 20% of the fare

We always have extra drinks available for purchase at a lower cost than at the stadium.

All printed tickets will be distributed on the coach. Electronic tickets will be sent to you by email so you can access them directly on your smartphone. Please note that some stadiums only accept electronic tickets.

Game tickets are electronic tickets that will be transferred to you by email a few days before departure. You must have an account with the ticketing platform (e.g., Ticketmaster) using the same email address associated with your booking. Instructions for accepting your tickets will be sent to you by email approximately two weeks before departure.

Two (2) weeks before departure, you will receive your travel documents, along with confirmation of your departure time and location.