1. Limitation of Liability
Express Tours carefully selects its service providers, including hotels, restaurants, transportation companies and activity providers. However, certain events may occur beyond Express Tours’ control and may affect the travel experience.
Express Tours shall not be held liable for consequences directly resulting from an event of force majeure or any other circumstance that is unforeseeable and irresistible within the meaning of applicable law, including certain exceptional weather conditions, natural disasters, road closures, strikes, service interruptions, decisions by authorities, transportation delays or cancellations, or the closure or interruption of activities or facilities.
In such circumstances, Express Tours will, to the extent possible, take reasonable measures to minimize the consequences for travellers and, where applicable, may offer an alternative solution or service in accordance with applicable legal provisions.
Express Tours shall not be liable for any loss, damage, delay, inconvenience or additional expense resulting directly from force majeure or from a circumstance for which Express Tours is not responsible, to the extent permitted by law.
This clause does not limit the rights or remedies available to the client under applicable laws and does not apply to liabilities that cannot legally be excluded or limited.
2. Credit Card Payments
Any authorization given to Express Tours to use a credit card number for the full payment of a reservation constitutes acceptance of these booking terms and conditions.
For the security of our clients, all electronic transactions made through the website are protected by PayPal’s secure servers.
- Only one credit card may be used per invoice when making a payment through the website.
- To use more than one credit card for the same invoice, the transaction must be completed by telephone with an Express Tours agent.
- A fee of $50 plus applicable taxes will apply for each additional credit card used for the same invoice.
3. Prices
- All prices are in Canadian dollars.
- In accordance with the laws and regulations applicable to travel agencies, the price of a travel package may be increased in the following circumstances:
- a fuel surcharge imposed by the carrier;
- an increase of more than 5% in the applicable exchange rate 45 days before the travel date compared with the exchange rate applicable on the date the contract was entered into.
- If the price of the trip increases by at least 7% of the contract price, excluding GST and QST, the client may cancel the contract and receive a refund or accept a similar replacement trip, in accordance with applicable legal provisions.
- An increase in GST or QST may result in an increase in the amount payable corresponding to such tax increase.
- No price increase is permitted within 30 days of the departure date.
- Discounts and promotions apply to new reservations only.
Express Tours is a division of Voyages S.K.I.E.R. International Inc., a travel agency holding a Quebec permit.
4. Unused Services
Unless otherwise provided by law, no refund will be issued for services reserved but voluntarily not used by the client, including failure to appear for the scheduled departure or arriving after departure. Such services cannot be postponed to a later date.
5. Website
Express Tours may modify its general terms and conditions and online terms of sale when necessary. Any such modification applies only to new reservations and does not affect the rights and obligations arising from a contract already entered into, subject to applicable legal provisions.
The prices advertised on our website are valid if you purchase services during the same session. If you log out of our website, the prices may be different when you return for a subsequent session.
